Using Sharing Technology for a Sending Problem - Why it Matters

Sharing versus sending - there’s a difference, but do you know what it is? Many people use the terms interchangeably, but in the technology community, the language is distinctly different. If you don’t see the difference, don’t worry, many software developers aren’t even aware. This blog post will help you understand what sets the two apart, how Botdoc can help, and how you can use Botdoc in your organization to fit your needs appropriately. 

Sharing

Sharing coffee and conversation with a friend means you both must be present, with your cups of coffee and your thoughts and opinions to add to the discussion. In much the same way, sharing data on a secure server or hard drive works like this. Two or more parties, with their logins, can exchange data and share information and documents. Individuals with credentials to access the shared data can view, download, or edit collaboratively. This process works well when, for example, a current and ongoing project needs multiple people to access the information at any given time while the project is active. 

Sending

More often than not, businesses need the option to send to a destination rather than share information collaboratively. Sending is a way for information to be moved from one location and received at another. This process can include files, documents, or sometimes just knowledge and requires no collaboration. The technology necessary for sending is very different from that of sharing. Over 95% of the time, businesses use a sharing technology when a simple send technology should be the standard.

While this may not seem crucial, let’s put it in perspective. Suppose you are applying for a loan (car, home, or personal), and your lender asks you to “send” in several documents.   They ask you to log into their specific portal and upload the documents to ensure security. Consider the logistics and many of the questions that follow: 

How do I set up an account? 

Where do I go? 

What app do I download? 

When I log in, where do I go? 

My account is locked. Can you help? 

Alternative solutions to the sharing technologies work, but they are not ideal. Maybe the items can be faxed, but few people still own fax machines. The businesses that own fax machines and allow customers to use them often charge by the page sent, which is both very inconvenient and pricey. You can use Secure File Transfer Protocol (SFTP) sites, but again, you may run into similar issues with forgotten login information resulting in the same questions mentioned above. These issues usually get resolved at the cost of inefficiency, lost productivity, and frustrated customers and clients. 

Now let’s picture a different scenario. Imagine your lender saying, “I’m sending you a text or email, and you can respond to whatever I need without pins, passwords, logins, accounts, apps, or software to download.” When you send the information back to your lender, it goes right into your account file - without needing to download an app, log in to a site, or create a password you’ll never use after completing the loan process. As an added security benefit, that document you sent doesn’t exist in cyberspace, waiting for a hacker to find your sensitive information in the future! Once it's delivered, the data gets deleted.

Seem too good to be true? It’s the future of secure digital transportation, and the future is here. It’s the Botdoc way. Try it for yourself today.

The Botdoc Way

With end-to-end encryption, Botdoc is the first-ever easy, remote, and secure file transport service. Our solution is always simple because the consumer experience is our number one priority. With Botdoc, you’ll never need pins, passwords, logins, accounts, apps, or software to download.

With our innovative solution, you can finally get precious hours back into your day.  To start today, schedule a demo, and we’ll discuss how the secure “FedEx” of data will help make it easier than ever before to streamline work processes so that everyone wins!